WE OFFER PATIENT COLLECTION SERVICES

FOR OLDER SELF-PAY BALANCES

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What we need to begin:

A patient ledger showing detailed charges and previous payments – Demographic information (SS# is important for credit bureau

reporting and skip tracing) – copies of the documents giving the practice permission to bill (usually referred to "Consent to Treat").

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If the practice charges a "no show fee", or collection fees or interest, that documentation signed by the patient should also be included.

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Our process:

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• We will contact each patient with an attempt to have the bill paid now or set up on a payment plan – We consult with the practice to offer a discount of (10 to 30%) if paid in full.

• The patient will receive a series of collection letters & phone calls and a toll free number to call with questions.

• If we have no success (and with the client's permission), we can report the debt to the credit bureau.

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Our fees are within standard collection amounts and there is only a commission due on payment collected and a small fee to report the debt to the credit bureau.