An aging accounts receivable report can tell a medical practice something is wrong. It cannot always tell you why. When balances begin moving into older A/R categories, the instinct may be to focus exclusively on getting those accounts resolved. That matters.

A medical practice can be busy, productive and seemingly financially healthy – and still be losing revenue every day. Often, the problem isn’t one dramatic breakdown. It’s a series of smaller gaps across the revenue cycle: an insurance verification that wasn’t completed correctly, an authorization issue, a charge that wasn’t captured, a coding problem that delayed a claim, a denial that wasn’t resolved or an outstanding balance that quietly moved further into aging accounts r